Documentation
Help center: install the collector, run a first scan, read the cards, reports and alerts.
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Install the collector in Chrome
How to install and connect the Pinsonar extension for Chrome, the collector that reads map listings in your browser.
· 2 min read
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Run your first scan
How to choose an area, a niche and a radius, run a scan and find the result in My reports.
· 2 min read
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Map, table and filters
How to read the map and the table of a report, filter businesses, save your filters and open a listing card.
· 1 min read
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Reading a listing card
What the six tabs of the listing card show: your CRM notes, the overview, competitors, reviews, photos and history.
· 1 min read
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Compare with competitors
The competitiveness index, the presence index, the competitor brief, market prices and review topics, explained.
· 2 min read
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Change alerts and history
How to follow changes of your competitors: smart alerts, the change feed and the history of a listing.
· 1 min read
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Excel reports
How to export a report to Excel: the full export, the call list and the competitor audit.
· 1 min read
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Platform coverage by country
Which map platforms Pinsonar uses in which countries, and what happens when a platform is not available.
· 1 min read
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Troubleshooting
Short fixes for the usual problems: the collector is not found, a scan does not start, a captcha appears, results are empty.
· 2 min read
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Glossary
The terms used in Pinsonar and its documentation: listing, lead card, collector, scan, report, presence index and others.
· 2 min read